Questions & Answers

You will want to ask if they're a licensed plumber, if they give upfront pricing, what is their experience and if they offer any warranties. You will also want to check out their reviews.

Short answer .... Yes. Our technicians have at least 20 years of experience in the plumbing industry and are well versed in everything plumbing related and continuously learning more skills in the field.

Water heaters are generally located far away from fixtures like showers and faucets. A lot of water and energy is wasted before the hot water arrives at the spout. Hot water circulation systems prevent this loss by using small motors to bring hot water to the source. They can drastically cut down heating costs and have other benefits too, like reducing wear on your plumbing system.

Oxidation-Reduction is a process that removes Contaminants such as Water-Soluble Lead, Mercury, Nickel, Chromium, and other dissolved metals, as well as Chlorine and Hydrogen Sulfide. These KDF Systems offer a 98% efficacy rate- No foul-tasting water and Safe Water for your Whole Home. This is for people who would like to go the extra mile and ensure great-tasting water, right at the tap.

In Nevada, water heaters traditionally have been the tank type. Also called storage water heaters, these consist of a cylindrical vessel or container that keeps water continuously hot and ready to use. Typical sizes for household use range from 40 to 75 US gallons. These may use natural gas, propane or heated by electricity. These water heaters have an averaged life span of 8 to 12 years. As the water tank ages the steel tank will rust and leak which could cause damage to your home or business. Most homeowners don’t notice their water heater until they have a problem. At Reno Plumbing Doctor we can give you the free estimate and do the repair or replacement the same day. When we install your water heater we provide an extended warranty through the manufacturer and a one year warranty on labor.

• 1. Stop the water flow.

  Find the water supply line that goes into the water heater and turn it off. If you can't find this line, then shut off the main water line to your home.
  



• 2. Turn off the power.

  When your water heater bursts it can create a large puddle of water which can cause possible hazards to your home and your loved ones. When your water heater fails the electric or gas elements of it may continue to run, so you will need to be sure to shut of the breaker that runs to the water heater as well as the gas.
  Not doing this may cause a fire.



• 3. Then give us a call.

  We are experts in the repairs and installation of water heaters and if you have problems doing the first 2 steps we can talk you through how to do them. It is not uncommon for us to get on facetime with our customers to help them in times like these. When your water heater fails the electric or gas elements of it may continue to run, so you will need to be sure to shut of the breaker that runs to the water heater as well as the gas. Not doing this may cause a fire.

With sewer backups, the problems are usually a bit more complex. The problem might be farther down your drain line or in your sewer main. Since your waste water can’t escape, it starts backing up into your fixtures. You can end up with some bizarre things happening when you use your water – like hearing air bubbles in your toilet when you turn on the faucet or having sewage come into your tub when you flush the toilet.

There are many reasons why you might have low water pressure, including a malfunctioning shut off valve, a compressed water line or deposits that may have gathered in your pipes. If you are the only one on your block noticing the low water pressure then the problem is more than likely between the water meter and your home. All of the technicians at Reno Plumbing Doctor are highly experienced in helping to find a solution.

• Do you run out of hot water faster than you used to?
• Are there strange noises coming from it?
• Is there a puddle around it?

If you notice any or all of these things then it wouldn't hurt to call us and have one of our water heater experts come and check it out.

Many homeowners can do a lot of this themselves but there have been several instances where a customer has called us in the middle of the install stating that something has seriously gone wrong. If you are unsure of your plumbing capabilities it is always best to leave it to the professionals.